Privacy Policy

Your Privacy Matters: PoolQuotes’ Privacy Policy

  1. Introduction

At PoolQuotes, we are committed to safeguarding the privacy of our website visitors and service users. This Privacy Policy explains how we collect, use, and disclose personal information, as well as your rights regarding your personal data. By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

  1. Collection of Personal Information

We may collect, store, and use the following kinds of personal information:

a) Information that you provide to us when completing our online form, such as your name, email address, phone number, and details about your pool requirements.

b) Information about your visits to and use of our website, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths.

c) Information that you provide to us when subscribing to our email notifications and newsletters, including your name and email address.

d) Any other personal information that you choose to send to us.

  1. Use of Personal Information

We use your personal information to:

a) Provide you with the services that you have requested, including sending your information to independent pool contractors for the purpose of obtaining quotes.

b) Send you email notifications and newsletters that you have specifically requested.

c) Analyze the use of our website and improve its content, design, and user experience.

d) Maintain the security of our website and prevent fraud.

e) Comply with any legal obligations, including those imposed by Australian law.

  1. Disclosure of Personal Information

We may disclose your personal information to:

a) Independent pool contractors for the purpose of obtaining quotes.

b) Our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors, insofar as reasonably necessary for the purposes set out in this policy.

c) Any relevant authorities, where required by law or in connection with any legal proceedings or prospective legal proceedings.

  1. International Data Transfers

We store your personal information on secure servers located in Australia. However, we may transfer your personal information to countries outside of Australia for the purpose of providing our services. By using our website and submitting your personal information, you agree to this transfer, storing, and processing.

  1. Security

We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. However, the transmission of information over the internet is not completely secure, and we cannot guarantee the security of your data transmitted to our website.

  1. Your Rights

Under Australian privacy laws, you have the right to access the personal information we hold about you, request corrections or updates, and request the deletion of your personal information. To exercise these rights, please contact us at privacy@poolquotes.com.au.

  1. Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of these websites. This Privacy Policy only applies to our website.

  1. Amendments

We may update this Privacy Policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

  1. Contact Information

If you have any questions about this Privacy Policy or our treatment of your personal information, please contact us at privacy@poolquotes.com.au.

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